Frequently Asked Questions
Your guide to style, shipping, and seamless shopping.
What is the standard shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix sooner.
What is Florastor's return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label for a refund or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' including specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Does Florastor ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Florastor is committed to ethical fashion. 70% of our current collection is made from recycled or organic materials, and we aim to reach 100% sustainability by 2026.